Information we collect
We collect any data that is provided to us; that includes information given in the contact form and by communication with us (via phone, email etc). We only ask for information that is relevant and required in order to assist you. For example:
- Personal details (name, email, phone number, address, buiness status, subject of interest) when you use our contact form or speak to us over the phone or in person
- Details of your communication interests and preferences
We will always keep your information as accurate as possible and update information where you have informed us. If any of your details have changed please let us know by emailing firstname.lastname@example.org.
How we use your information
Keeping you informed
If you have given your permission to email you, we will send you relevant information to the contact information provided. You can update your information or unsubscribe from these emails at any time by using the links at the bottom of every email.
Internal research and analysis
We may carry out research and analysis on our customers to determine the success of campaigns and better understand behaviour and responses and identify patterns and trends. This helps us determine the success rates and better understand behaviours and responses and identify patterns and trends. Understanding customer requirements helps us to provide a better experience (e.g. through more relevant communications).
Market research and surveys
Occasionally we may request your participation in market research, or ask for your feedback via a survey. We will only reach out to you if you have given permission to be contacted. Participation is voluntary and your role will be fully explained at the time of request.
We will never sell your information. We will never share your information with any other person or company, unless explicit permission is given by yourself for a specific purpose only.
Where we store information
Jill Andreanoff Mentoring & Coaching Consultancy is based in the UK and we store all our data within the European Union.
Keeping your information safe
Your personal information is important to you and keeping it safe is important to us and we are committed to ensuring it is secure. In order to prevent unauthorised access or disclosure, we implement a variety of security measures to maintain the safety of your personal information. This includes physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Keeping you in control
You have the right to find out what personal data we are storing or holding on you, this is called a subject access request. If you would like to make a request please send this to email@example.com.
More information on making a subject access request can be found on the Information Commissioner's Office website - https://ico.org.uk/your-data-matters/your-right-of-access.
What are cookies?
A cookie is a small file that is saved to your computer's hard drive. This cookie can store information about your interaction with this website which then allows us to provide you with a tailored experience. You can manage and block cookies through your browser settings. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us by entering it in a contact form.
The website Cookies and You has a more in depth and easy to understand explanation of a cookie and how it works - https://www.cookiesandyou.com/about-cookies.
Your web browser will allow you to specify which cookies you want to keep on your computer and will allow you to trust websites by accepting their cookies while blocking cookies from other sites.
More information about how to manage cookies is available on the All About Cookies website - http://www.allaboutcookies.org/manage-cookies.
We use analytics cookies to collect information about how visitors use the website. This information is anonymous and is used for statistical purposes only and to analyse data about webpage traffic and improve our website. These cookies are set when you visit the site and are deleted when you close the browser.